Shipping
Orders are shipped from Malaysia. Shipping fees are calculated at checkout based on your delivery location.
For pre-order items, the estimated shipping date will be stated on the product page. Please note that pre-order items may take longer to ship as each piece is made to order.
Once your parcel has been handed over to the courier, delivery times are subject to the courier service and are outside our control.
Returns & Exchanges
As each Fiddy kaftan is handmade and individually handpainted, minor variations in colour, brush strokes and batik detailing are part of its character and are not considered defects.
We accept returns/exchanges only for wrong items or genuine manufacturing defects, subject to our return policy.
Items must be unworn, unwashed and in their original condition.
Sale, clearance and defect/As-Is items are strictly non-returnable and non-exchangeable.