Fiddy and Such respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, create an account, place an order or communicate with us.
### Information We Collect
Depending on how you interact with us, we may collect information such as:
* Name
* Email address
* Phone number
* Billing and shipping address
* Order and purchase history
* Account information
* Rewards and loyalty activity
* Payment-related transaction information
* Communications with our customer service team
* Website usage and device information where applicable
Payment information may be collected and processed securely by our authorised third-party payment providers. Fiddy and Such does not necessarily receive or store your complete card or banking credentials.
### How We Use Your Information
We may use your information to:
* Process and fulfil your orders
* Process payments, refunds and transactions
* Arrange shipping and delivery
* Provide order and tracking updates
* Manage your customer account
* Operate our rewards and loyalty programme
* Respond to enquiries and customer service requests
* Prevent fraudulent or unauthorised transactions
* Improve our products, services and website experience
* Send marketing communications where permitted and where you have provided the necessary consent
* Comply with applicable legal, regulatory, accounting or reporting requirements
### Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business and provide our services, including:
* Payment gateways and payment providers
* Buy Now, Pay Later providers
* Courier and logistics providers
* Website and e-commerce service providers
* Customer service, communication and email platforms
* Rewards and loyalty service providers
* Analytics and technology service providers
* Professional advisers and authorities where required by law
We only share information reasonably necessary for these services.
*We do not sell your personal information.*
### Marketing Communications
Where you have agreed to receive marketing communications, we may contact you regarding new releases, promotions, restocks, rewards and other Fiddy and Such updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us.
Transactional communications relating to your orders, payments, shipping or account may still be sent where necessary.
### Cookies & Website Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage and improve your shopping experience.
Certain third-party services integrated into our website may also use cookies or similar technologies in accordance with their own privacy policies.
### Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
### Data Retention
Personal information will be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer service, accounting, legal and regulatory requirements.
### Access & Correction
Subject to applicable Malaysian law, you may request access to or correction of your personal information held by us.
You may also contact us regarding questions or concerns about how your personal information is handled.
### Third-Party Services
Our website may contain integrations or links to third-party services such as payment providers, couriers or social media platforms.
Their handling of your personal information is governed by their respective privacy policies and practices.
### Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal requirements.
The latest version published on our website will apply.
### Contact
For questions relating to this Privacy Policy or your personal information, please contact:
*Fiddy and Such*
Email: adminfiddy@gmail.com
Website: fiddynsuch.com
This Privacy Policy is intended to be read together with our Terms & Conditions and other applicable website policies.